Archive for September 29, 2016

Myth: Repeatable Processes aren’t that important

Considering that more Customers should not be the only priority focus for an organization, as we discussed in our last newsletter opens the door to what should be a focus. Expanded upon in our last blog on sustainability, we recognize that the desire to create a “repeatable process” is often underappreciated while desperately needed.

Building repeatable processes is a foundation for a Company wanting to grow rapidly. Looking at an organization’s Critical Processes and ensuring they are done efficiently, effectively, and consistently are the building blocks for growth.

Creating an organization that has established repeatable processes, has the ability to manage rapid growth, and equips its Staff with cross-training and the tools of change management will be better prepared to weather the challenges that come when there is a quick influx of new Customers.

Contact Charlene Aldridge at 972.447.9787 or CharleneAldridge@aldridgekerr.com to discuss how we can assist you in creating repeatable processes.

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If you prefer a do-it-yourself approach, check out My COO Resources.

Myth: Sustainability is Over-Rated

The term “sustainability” is often bantered around by Senior Management and Consultants. Yet, it often is undervalued and misunderstood. This month’s myth on getting more Customers being the highest priority for a Company also often assumes that sustainability is an over-rated need.

However, when an organization has the ability to manage rapid growth and equips its Staff for change, it will be better prepared to weather the challenges that come its way. This is creating sustainability within an organization.

Aldridge Kerr can assist you in preparing for all those additional Customers you want. Contact Charlene Aldridge at 972.447.9787 or CharleneAldridge@aldridgekerr.com to discuss how we can assist you.

And, be sure to sign up for our newsletter

If you prefer a do-it-yourself approach, check out My COO Resources.

Myth: We’ll Figure It Out

In our most recent newsletter, we discussed the operational myth that getting more Customers is often the highest priority for an organization. That myth is frequently fed by the belief that “we’ll figure it out if we get too many Customers.”

It is true having too many Customers is a blessing. However, there are many steps that can be taken that better positions an organization to be prepared when that windfall occurs. Here are some examples of what can be done to be prepared:
• Identifying your Critical Processes
• Optimizing and documenting those Critical Processes
• Identifying those tasks only performed by one person so that cross-training can occur

As Benjamin Franklin said, “By failing to prepare, you are preparing to fail.”

Contact Charlene Aldridge at 972.447.9787 or CharleneAldridge@aldridgekerr.com to discuss how we can assist you in preparing for growth.

And, be sure to sign up for our newsletter

If you prefer a do-it-yourself approach, check out My COO Resources.