Archive for March 24, 2017

Measuring Repeatable Processes

By building effective, repeatable processes and then documenting them, a Company can more easily assess how to create metrics to measure the success of those repeatable processes. Measuring those processes allows for ongoing process improvement and then, positions a Company to be more sustainable.

Process metrics include but are not limited to:

  • Defining what to measure
  • Establishing expectations of the process’ outcome(s)
  • Identifying what occurs if the process is not performing as intended

Need help defining the metrics for repeatable processes? Contact Charlene Aldridge at 972.447.9787 or CharleneAldridge@aldridgekerr.com to discuss how we can assist you.

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If you prefer a do-it-yourself approach, check out My COO Resources.

Documenting Repeatable Processes

Once a process has been evaluated and been built to effectively be repeated, it should be documented. This reinforces its repeatability and positions that process for others to effectively perform it.

As we discuss regularly in our newsletters, the documentation of a Company’s processes brings value well beyond the building of repeatable processes. For example, we have shared the Importance of Documentation in a previous newsletter. This practice of documenting processes once they have been evaluated encourages sustainability.

Need help documenting your processes? Contact Charlene Aldridge at 972.447.9787 or CharleneAldridge@aldridgekerr.com to discuss how we can assist you.

And, be sure to sign up for our newsletter.

If you prefer a do-it-yourself approach, check out My COO Resources.

Evaluating a Repeatable Process

In our most recent newsletter, we discussed the alignment of sustainability with building effective, repeatable processes. In order to build those processes, it requires evaluating how a process is presently performed and how it should be performed to maximize effectiveness.

A Client once said: “the process of evaluating a process is extremely valuable for improved results.” Looking at the step-by-step tasks that are performed for a specific process allows the Company to determine areas of improvement that will build effective, repeatable processes. This, ultimately, will create sustainability.

If you need help with evaluating those processes that need to be repeatable, contact Charlene Aldridge at 972.447.9787 or CharleneAldridge@aldridgekerr.com to discuss how we can assist you in improving how you do what you do.

If you prefer a do-it-yourself approach, get started by taking our Simple Start Assessments at My COO Resources.

And, be sure to sign up for our newsletter.