Archive for June 29, 2017

Choose to Do Nothing

When the Business Leader assesses the risk related to the organization’s one-only tasks, one option is to choose to do nothing about the risk associated with the fact that only one person within the organization can perform that task.

There are several reasons why the decision to do nothing may be made, including but not limited to:

  • The risk is low enough that if the one-only task(s) was not performed for a brief period, there would be minimal disruption to the organization
  • Learning to perform the one-only task can be somewhat easily done without training, documentation, etc. EXAMPLE: Ordering supplies using an on-line resource
  • Those one-only tasks that requires only Senior Management to perform the task. EXAMPLE: Executing contracts

Need help determine what action should be taken to mitigate the risk related to your one-only tasks? Contact Charlene Aldridge at 972.447.9787 or CharleneAldridge@aldridgekerr.com to discuss how we can assist you.

Be sure to sign up for our newsletter.

If you prefer a do-it-yourself approach, check out My COO Resources. Also, check out our blogs on our My COO Resources website.

Document Those One-Only Tasks

As we continue to review our options for mitigating the risks for those one-only tasks that are performed within your organization, an effective approach is to document them. The documentation should be written so that someone else can use the documentation as instructions to perform the one-only task if the primary person is unavailable.

If there is an extensive list of one-only tasks that need to be documented, start with those tasks that are identified as Critical Processes first.

Need help determine what action should be taken to mitigate the risk related to your one-only tasks and/or assistance in documenting your processes? Contact Charlene Aldridge at 972.447.9787 or CharleneAldridge@aldridgekerr.com to discuss how we can assist you.

Be sure to sign up for our newsletter.

If you prefer a do-it-yourself approach, check out My COO Resources. Also, check out our blogs on our My COO Resources website.

Cross-Train

Deciding the appropriate next steps for one-only tasks requires the Business Leader to determine what action should be taken to mitigate the risk if the person performing the one-only task is unavailable.

One option is to cross-train one or more other staff members to ensure that those one-only tasks can be performed even when the primary person is unavailable. This cross-training should include having the back-up (or back-ups) periodically perform the one-only task to ensure the back-up(s) stay proficient at the task.

Need help to determine what action should be taken to mitigate the risk related to your one-only tasks? Contact Charlene Aldridge at 972.447.9787 or CharleneAldridge@aldridgekerr.com to discuss how we can assist you.

Be sure to sign up for our newsletter.

If you prefer a do-it-yourself approach, get started by taking our Simple Start Assessments at My COO Resources. Once you upgrade your membership, one of the Solutions is the “Go on Vacation Solution” that guides the User through identifying and then determining the next steps for your one-only tasks so someone can leave on vacation without worrying about tasks not getting done.

Also, check out our blogs on our My COO Resources website.