Archive for February 22, 2018

Listen

Building operational effectiveness by a Leader requires some fundamentals, one of which is listening. Unfortunately, Ernest Hemingway reminds us that “most people do not listen with the intent to understand; they listen with the intent to reply.”

How does listening strengthen a Leader’s effectiveness? Mike Myatt of NGrowth sums it up well: “Great leaders are great listeners, and therefore my message today is a simple one – talk less and listen more. The best leaders are proactive, strategic, and intuitive listeners. They recognize knowledge and wisdom are not gained by talking, but by listening.”

Improving your listening skills will improve your effectiveness as you lead.

Aldridge Kerr will continue its discussions on building operational effectiveness throughout this year’s newsletter topics.

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No Surprises

There was a Leader who on a regular basis advised his Staff that he could deal with any issues that arose except surprises. Even if someone screwed up, made a mistake, or was running behind on an assignment or project, if the Leader was kept informed, he would support and help his Staff work through the obstacles and issues. However, he would not tolerate surprises. Not telling this Leader of a problem was, well, a problem for him.

What did this management approach do for his Team?

  • It instilled a sense of trust; his Team knew he would help and support them through the issues that arose.
  • It created a desire to do well because of that trust.
  • It encouraged his Team to take risks, try new things, and ultimately excel.

This was a Leader that produced Leaders because of that approach. Inspiring by example is one of the key characteristics of building operational effectiveness and was demonstrated by that Leader.

Are you a Leader creating Leaders? Inspiring Leaders is critical to your success.

Aldridge Kerr will continue its discussions on building operational effectiveness over the next several blogs and throughout this year’s newsletter topics.

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Clarity of Purpose

Napoleon Hill said: “There is one quality that one must possess to win, and that is definiteness of purpose, the knowledge of what one wants, and a burning desire to possess it.” As we continue our discussions on leadership and its role in building operational effectiveness, Hill’s statement is a reminder that there is a direct correlation between success and clarity of purpose.

As a Leader, this clarity must not only be clearly understood, but also effectively communicated to your Staff. If everyone understands the Company’s purpose and vision, it becomes easier to implement the desired results.

In order to achieve operational effectiveness within any organization, everyone must understand what needs to be accomplished: that clarity of purpose. This is a characteristic of operational effectiveness.

Aldridge Kerr will continue its discussions on building operational effectiveness over the next several blogs and throughout this year’s newsletter topics.

Sign up for our newsletter and see our blogs on our website.