Defining the approach to use for developing your Policies and Procedures (P & P’s) should consider numerous factors, including but not limited to:
- Will the P & P Initiative begin with the guiding principles (Policies)? By the way, Aldridge Kerr recommends this!
- Will the processes be documented into Procedures by: department; most critical processes; those with process improvement needs; or other considerations? Processes can be documented using multiple approaches but it is important to establish the most effective for your organization.
- Will a Team be assigned to work on the P & P Initiative? It is highly recommended that those folks performing specific tasks not document their own processes. (Those who perform the tasks are typically too close to clearly communicate the specifics of a given process.) Instead use Resources elsewhere either within your organization or by hiring a consulting firm with this expertise?
- What will be the structure, format, and method of delivering the P & P’s? Establishing templates with the “look and feel” of the related documents is critical to any P & P Initiative.
Aldridge Kerr can assist you in defining the approach to use in developing a P & P Framework. Contact Charlene Aldridge at 972.447.9787 or CharleneAldridge@aldridgekerr.com to discuss how we can assist you in improving how you do what you do.
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