Case Study: Establish backroom operational procedures A newly established department within a large corporation was processing business. However, basic administrative procedures had not been established. This was creating an environment where all levels of the organization were dealing with the day-to-day issues and administrative work was not being done or being done ineffectively. evaluated the client’s business needs to determine which administrative processes would be needed to effectively support the client’s objectives. Administrative processes were identified and created. Examples of some of the processes that were created included: Mail Room set-up and mail processing, supply ordering and maintenance, disaster recovery, scheduling conference rooms, emergency office procedures, photocopying, receptionist’s duties. The following were results for this project: created a Procedures Manual from the processes that were developed. The effected staff was trained by on the new processes, including an orientation to the Procedures Manual as a training and reference tool. Contact us at Questions@aldridgekerr.com for more information on how we can assist you with establishing backroom processes.
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