In our most recent newsletter on the importance of a Policies and Procedures (P & P) Framework, we discussed how a Framework is needed as the blueprint for any P & P Initiative. To continue our discussions on this topic, here is a list of some of the questions a P & P Framework should answer:
- Why are Policies & Procedures (P & P’s) needed? There are typically multiple reasons for implementing a P & P Initiative: regulatory requirements; training, reference; process improvement and/or standardization; identification of issues; cross-training; etc. So understanding the reasons for implementing a P & P Initiative should be clearly defined and documented in the Framework.
- What should be included – and excluded – in the P & P Initiative? Will the Initiative include Desk Instructions or is that out of scope? Will all processes be eventually documented or only those critical to the organization? A clear definition of the scope of the Initiative should be established and documented.
- What is the timeline for the execution of the P & P Initiative? Aldridge Kerr strongly recommends this be a multi-year effort to reduce disruption, produce faster results, and allow for annual reassessment.
Aldridge Kerr can assist you in developing your P & P Framework. Contact Charlene Aldridge at 972.447.9787 or CharleneAldridge@aldridgekerr.com to discuss how we can assist you in improving how you do what you do.
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